Frequently Asked Questions

  • Getting started is simple. Reach out to dove@therapyintandem.com or text 971-266-3661 and schedule a consultation—I’ll walk you through the next steps and answer any questions along the way.

  • A consultation is a brief appointment where the therapist and clients ask each other questions that help them decide whether the therapeutic relationship feels like a good fit. It isn’t therapy, and the client is welcome to schedule as many consultations with different therapists as they’d like.

  • I am currently able to bill Providence and Blue Cross.

    I also work with lots of clients who save an average of 70% on therapy by using their out-of-network mental health benefits. How does it work? You pay for therapy up front and I’ll give you a superbill (a detailed invoice) that you can submit for reimbursement. You can use a service like Thrizer to make this process quick and easy, or do the legwork yourself. I recommend asking these questions to your insurance provider prior to your first session to help determine your benefits:

    1. Does my health insurance plan cover mental/behavioral health services?

    2. Are CPT codes 90837 for individual therapy and 90847 for family/couples therapy covered by my OON benefits?

    3. What is my out-of-network deductible and how much of it has been met?

    6. How much of the fee is reimbursed for out-of-network providers?

    7. How do I submit for reimbursement?

  • When possible, paying out of pocket also gives you greater freedom and privacy. You won’t need a diagnosis on file with your insurance company, and together we can decide on the type, frequency, and length of sessions that best support your goals—without restrictions from outside systems.

    Ultimately, investing directly in therapy allows us to create a flexible, personalized experience that honors your needs, respects your privacy, and supports the depth of healing you’re seeking.

  • My dual master’s degrees in conflict resolution and family therapy allow me to integrate the best of interpersonal communication coaching with the depth and intricacy of systemic family therapy training. I was a mediator and facilitator for neighbors and workplace conflicts, and then ran a restorative justice-based peer court before I became a couples therapist. I’m not sure how any therapist can effectively facilitate couples therapy sessions without extensive mediation and conflict resolution training.

  • No Surprises Act & Good Faith Estimate

    Your Right to a Good Faith Estimate

    Under the No Surprises Act, health care providers are required to provide clients who do not have insurance or who are not using insurance with an estimate of the expected charges for medical and mental health services. This estimate is called a Good Faith Estimate.

    You have the right to receive a Good Faith Estimate explaining how much your mental health care may cost.

    What this means for you:

    You have the right to:

    • Receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

    • Ask your health care provider for a Good Faith Estimate before you schedule a service or at any time during treatment.

    • Receive the estimate in writing (paper or electronic)

      Disputing a bill:

      If you receive a bill that is at least $400 more than your Good Faith Estimate, you have the right to dispute the bill.

      Make sure to save a copy or photo of your Good Faith Estimate in case you need it.

      When estimates are provided

      If you schedule services or request an estimate, your provider will provide a written Good Faith Estimate within the timeframes required by law (generally within 1–3 business days depending on when the appointment is scheduled).

      Additional information

      For questions or more information about your right to a Good Faith Estimate, visit:

      https://www.cms.gov/nosurprises
      or call (800) 985-3059.